Privacy Policy

1. Introduction
Webpush Digital Ltd (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our chatbot and AI integration services, provided on a subscription basis (monthly or yearly).

By using our services, you agree to the collection and use of information as described in this Privacy Policy.

2. Information We Collect
We may collect the following information:

  • Personal information: name, email, phone number, company details.
  • Payment and subscription information: billing details, subscription plan, and payment history.
  • Usage data: interactions with chatbots, AI integrations, and other platform activity.
  • Technical information: IP address, browser type, device type, and cookies or similar technologies.

3. How We Use Your Information
We use your data to:

  • Provide, maintain, and improve our chatbot and AI integration services.
  • Process subscription payments and manage billing.
  • Communicate service updates, support, and promotional offers.
  • Analyse usage trends to enhance the platform and user experience.

4. Legal Basis for Processing
Where applicable, we process personal data based on:

  • Your consent.
  • The necessity to perform the subscription contract.
  • Our legitimate interests in operating, improving, and securing our services.
  • Compliance with legal obligations.

5. Data Sharing
We do not sell your data. We may share information with:

  • Service providers supporting our operations, such as payment processors, cloud hosting, or technical support providers.
  • Legal or regulatory authorities, if required by law or to protect our rights and services.

6. Data Retention
We retain your personal data for as long as your subscription is active or as required by law. When your subscription ends, we may retain certain information for record-keeping, legal, or tax purposes.

7. Your Rights
Depending on your jurisdiction, you may have rights including:

  • Accessing and receiving a copy of your personal data.
  • Requesting correction of inaccurate or incomplete data.
  • Requesting deletion of personal data.
  • Objecting to processing for marketing purposes.

To exercise your rights, contact us at:
Webpush Digital Ltd
Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, Hong Kong S.A.R
Email: [email protected]

8. Security
We implement reasonable technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

9. Cookies and Tracking
Our website and services may use cookies and similar technologies to enhance functionality, improve user experience, and analyse traffic. You can manage cookie preferences in your browser settings.

10. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with the effective date revised. Your continued use of our services after changes indicates your acceptance of the revised policy.

12. Contact Us
For questions, concerns, or complaints about this Privacy Policy or our data practices, contact:

Webpush Digital Ltd
Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy, Central, Hong Kong S.A.R
Email: [email protected]